Corporate standing
A single licensed entity registered with IFZA in Dubai, carrying out the activities its trade licence is issued for.
- Registration number 83055
- Trade licence 89824
- Marketing Research & Consultancies — 7320001
- Ecommerce — 1122352
Governance & compliance
Structured to be verified , not just described.
Working with brands across borders means being reviewed — by banks, by payment providers, by clients' own compliance teams and by regulators. This page sets out the corporate facts and the controls behind them.
Legal entity
Vantacrypt Digital FZCO
Registration No.
83055
Licence No.
89824
Primary activity
7320001
Marketing Research & Consultancies
Control framework
Six areas we are held to
Each area below is backed by a published document rather than an internal assurance. Where a policy governs the area, it is linked.
Financial crime controls
Risk-based due diligence on every client and supplier, sanctions screening, transaction monitoring and five-year record retention.
- KYC and KYB before an engagement starts
- UN, UAE, EU, UK and US sanctions screening
- Enhanced due diligence on higher-risk relationships
- Suspicious activity escalation and reporting
How we are paid
Fee income only, invoiced to the client we contracted with. No customer funds belonging to a third party pass through this company.
- Not a merchant of record or payment facilitator
- No aggregation or routing of client customer revenue
- No cash and no virtual-asset payments accepted
- Statement descriptor: VANTACRYPT DIGITAL
Data protection
Personal data processed under a published policy, with GDPR-equivalent rights offered to every customer regardless of location.
- Access, correction, erasure and portability
- Least-privilege access controls
- No storage of full card numbers
- Documented retention schedule
Business scope limits
A published list of the categories we will not market, represent or work with — applied to clients and suppliers alike.
- No weapons, drugs or adult content
- No gambling or counterfeit goods
- No unlicensed financial services
- No virtual-asset services
Customer protection
Published response targets, written acceptance criteria on every deliverable and a documented complaints route.
- Enquiries acknowledged within one business day
- Deliverables and acceptance criteria in every scope
- Notice periods stated before an engagement starts
- Billing disputes handled before chargeback where possible
Service commitments
The numbers we hold ourselves to
These are operational commitments, published so that customers know what to expect and reviewers can measure us against them.
- Enquiry acknowledgement
- Within one business day
- Substantive complaint response
- Within 10 business days
- Scope of work issued
- Within 5 business days of brief
- Deliverable review period
- 5 business days
- Retainer cancellation notice
- 30 days, or as stated in the scope
- Refund processing
- Within 10 business days of approval
- Business hours
- Sunday – Thursday, 09:00 – 18:00 (GST, UTC+4)
- Record retention
- Minimum 5 years
Due diligence
Documentation for banks and processors
We expect to be asked for evidence, and we keep it ready. Requests from financial institutions are prioritised and answered within one business day.
Available on request
- Certificate of incorporation
- Trade licence
- Memorandum and articles of association
- Ownership and beneficial ownership details
- Proof of registered address
- Business model and service description
- Full policy set and website URLs
- Client contracts, scopes of work and sample invoices